Welcome to Plants Deco Space – where nature meets elegance!

🛒 Ordering

1. How can I place an order?
Simply browse our collection, choose your desired product, and click “Add to Cart.” Once you're ready, proceed to checkout and follow the secure payment steps.

2. Can I modify or cancel my order after placing it?
If your order hasn’t been shipped yet, contact us within 12 hours of placing it, and we’ll do our best to help.

🚚 Shipping & Delivery

3. Where do you ship to?
We ship internationally! All orders are processed and dispatched from our warehouse partners.

4. How long does shipping take?

We kindly take 1 to 4 days to process your order and you have 

  • Europe: 5–21 business days 

  • North America: 7–21 business days

  • Rest of the world: 10–21 business days
    Shipping times may vary slightly depending on your location.

5. How can I track my order?
Once your order is shipped, you will receive an email with your tracking number and a link to follow your package.

🌸 Products

6. Are your plants and flowers real?
No, we specialize in high-quality artificial flowers, plants, and decorations designed to bring long-lasting beauty to your home or event without maintenance.

7. Do you sell seeds too?
Yes! We offer decorative and collectible seeds — perfect for plant lovers and DIY gardeners. Please check product descriptions for full details.

💬 Returns & Refunds

8. Can I return a product?
Yes, but only if the item arrives damaged, defective, or incorrect. We do not accept returns for reasons like “change of mind” or unused items.

9. How do I request a refund?
Please contact us within 7 days of receiving your item, with clear photos if the product is damaged. We’ll review your request and respond quickly.

💳 Payment & Security

10. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment methods provided at checkout.

11. Is my payment information secure?
Absolutely. Our store uses SSL encryption and Shopify’s secure checkout to protect your data.

📩 Contact & Support

12. How can I reach customer service?
You can contact us anytime at:
📧kudos20012004@gmail.com
We usually respond within 24 hours (Monday to Saturday).